Terms and Conditions

1. Reservations & Cancellations

Reservations are recommended. Please arrive on time; delays may result in rescheduling or cancellation.

For group bookings, additional policies may apply. Contact us directly for details.

2. Ordering & Payment

Orders must be accurate at the time of placement. Payment is due at the time of service, and gratuity may be added for large parties.

We accept Cash, Debit cards, and Credit cards. Refunds are provided at management’s discretion for issues with your meal or service.

3. Dietary Restrictions & Allergies

Please inform us of any allergies or dietary restrictions when ordering. We cannot guarantee the absence of allergens due to kitchen operations.

4. Alcohol Policy

Alcohol is served only to those of legal drinking age. Valid ID may be required.

5. Conduct

Guests must behave respectfully. Disruptive or illegal behavior may result in removal from the restaurant.

Compliance with health and safety guidelines is required.

6. Promotions & Gift Cards

Promotions, discounts, and gift cards are subject to terms and expiration dates. They cannot be exchanged for cash unless required by law.

7. Liability

Osaka Fusion Sushi&BBQ is not responsible for any damages or injuries related to your dining experience, except where required by law.

Privacy Policy

Data Collection
When you use the Osaka Fusion Sushi and BBQ website or services, we may collect personal information. This information may include, but is not limited to, your name, contact details, email address, payment information, and location data. We collect this information through various methods, such as when you create an account on our website, place an order, interact with our customer service team, or participate in our loyalty program.

Data Usage
The personal information we collect is used for the following purposes:

  • Processing and fulfilling your orders.

  • Providing customer support and related services.

  • Enhancing and improving our website and services.

  • Sending notifications regarding your orders.

  • Conducting marketing activities (with the option to opt out).

  • Managing and operating our online ordering platform.

  • Administering our loyalty program.

Data Sharing
We may share your personal information with third parties in the following scenarios:

  • Logistics and delivery service providers to ensure your orders are delivered.

  • Payment processing service providers to facilitate transactions.

  • Marketing service providers for promotional and advertising purposes.

  • Government agencies or legal entities when required by law or to protect our legal rights.

Data Protection
We take reasonable technical and managerial precautions to safeguard your personal information against loss, misuse, unauthorized access, and disclosure.

User Rights
You have the right to access, correct, or request the deletion of your personal information. If you wish to exercise these rights, please contact our customer service team for assistance.

Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.